Simple thinking...impactful outcomes
VOC analysis for a large FSI
Cloud Security Architecture for a large CPG company
Cloud Security Architecture for a large CPG company
Problem Statement: Detect and address customer pain points reducing client complaint volumes and accrued service costs
Solution: Ingest, Curate and analyze for insights and recommendations from various data sources like Chat & Voice transcripts, Third party VOC data from providers like Concentrix, customer complaints from CRM and reviews from customer engagement platforms
Stack: Azure Data Fabric for Data prep, orchestration and Lake house ,Azure Open AI for Insights and recommendations
Cloud Security Architecture for a large CPG company
Cloud Security Architecture for a large CPG company
Cloud Security Architecture for a large CPG company
Problem Statement: Cloud security strategy and architecture as the client embarks on a greenfield cloud adoption journey with hybrid On prem and Cloud investments
Solution: Cloud security strategy and architecture for AWS IaaS and PaaS workloads laced with secure by design principles. End to End Cloud security target state architecture across all cybersecurity capabilities. A strategy and architecture blueprint with a rationalized approach to On Pem and cloud native security services and technology
AI in the Loop for Phishing responses and Triage Quality Assurance
Data & AI architecture for a SaaS operational intelligence platform
Data & AI architecture for a SaaS operational intelligence platform
Problem Statement: Efficient alerting, QA and Triage. Automate repetitive tasks and actions thus amplifying SOC analyst output
Solution: A comprehensive AI in the Loop NLP/LLM based recommendations and workflow automation to help Incident responders and SOC Quality analysts to triage and close suspect/phishing email campaigns.
Extract attachments, links and email attributes/content , enrich with threat intelligence . Build needed embeddings and RAG for Azure Open AI to make recommendations which are integrated with alert triaging within SOAR
Data & AI architecture for a SaaS operational intelligence platform
Data & AI architecture for a SaaS operational intelligence platform
Data & AI architecture for a SaaS operational intelligence platform
Opportunity : Provide small businesses a holistic view of their operations with analytics and intelligence to optimize operations and increase bottom line
Solution: Ingest, curate and analyze data from customer experience systems, back office operational systems, supply chain systems and IoT devices .Develop and train custom Machine Learning algorithms and Generative AI inference engineering for operational insights and predictions for overall profitability.
Stack : AWS Data services, Sagemaker,Bedrock, AWSQ and React JS